ACCURIX - E CONSULT / NO CONTACT
APPT: Reschedule phone?	I was unable to contact you in person. I have seen your e consult. You can reply by  1.  SMS  2.  E consult via the practice website  3.  or contact reception       to reschedule a phone consult Urgent attention if any acute deterioration  (Here/ooh 111/ A+E)
No contact  Will call again.	I was unable to contact you in person.  I have seen your e consult.  Will try again afternoon    You can reply by   1.  SMS
All tests normal	I was unable to contact you in person.   All your recent blood tests were completely normal  If you require further advise  You can reply by    1.  SMS  or  2.  Contact reception
call back rescheduled	I was unable to contact you in person.  I have seen your e consult.  Will schedule a call back tomorrow    You can reply by   1.  SMS   Urgent attention if any acute deterioration  (Here/ooh 111/ A+E)
APPT: Need F2F appt.	I was unable to contact you in person. I have seen your e consult. I have asked reception to contact you to schedule a face-to-face appointment. Let us know if there has been covid exposure symptoms or signs in the last 2 weeks.
	I was unable to contact you in person.    Provided there has been no covid exposure symptoms or signs in the last 2 weeks.  You can come to the surgery this afternoon  between 15:00 and 17:00  and we will assess  let us know to confirm    Urgent attention via a+e if any acute deterioration
PHOTOS NEEDED	I was unable to contact you in person.  I have seen your e consult. Can you send me photos?  (Good lighting and focus please) Use SMS Link / or new e consult. If you are unable to send photos  Let us know if there has been covid exposure symptoms or signs in the last 2 weeks. If no. Then we can schedule a face to face appointment.
	Problem:  Info needed: Side/Site? Duration? Other symptoms?
Script EPS Designated	I was unable to contact you in person.  I have seen your e consult. E script sent to your designated chemist.
Script EPS Any chemist	I was unable to contact you in person.  I have seen your e consult. E script sent: Collect at any chemist. NHS number:
Script at surgery	I have seen your e consult./ photos  Collect Prescription at surgery reception  Review in 2 weeks or so  Sooner if required
MED3 INFO NEEDED	I was unable to contact you in person.  I have seen your e consult.  For your sick note 1.  Reason to add on it:  2.  Start date  3.  End date or duration To discuss the underlying problem  1.  E consult via the practice website   2.  or contact reception        to reschedule a phone consult    Urgent attention if any acute deterioration   (Here/ooh 111/ A+E)
MED3	I was unable to contact you in person.  I have seen your e consult. Med3 sick note completed.  Collection via reception To discuss the underlying problem  1.  E consult via the practice website   2.  or contact reception        to reschedule a phone consult    Urgent attention if any acute deterioration   (Here/ooh 111/ A+E)
TESTS BOOKED	I was unable to contact you in person.  I have seen your e consult. I have asked reception to contact you to schedule blood tests.  Let us know if there has been covid exposure symptoms or signs in the last 2 weeks.
TESTS SEEN	We have received your recent test results.  They are all generally satisfactory.  Except:  Contact the surgery if you require  further advise or help
Further tests needed	We have received your recent test results.  Further tests are needed  I have asked reception to contact you to schedule blood tests.  Let us know if there has been covid exposure symptoms or signs in the last 2 weeks.
Further appt with nurse	We have received your recent test results.  I have asked reception to contact you to schedule an appointment with our nurse We need to update your measurements and other information. Let us know if there has been covid exposure symptoms or signs in the last 2 weeks.
Accurix safety net	Review in week or so if not settled.  Urgent attention if any acute deterioration (Here/ooh 111/ A+E) Urgent attention if any acute deterioration (Here/ooh 111/ A+E)
Back pain safety net	Review in week or so if not settled.   Call back if you require stronger pain killers    Urgent attention if any acute deterioration  or new neurological symptoms or signs  (Here/ooh 111/ A+E)
	Neuro Urgent attention if any New or progressive neurological symptoms or signs  Meningitis Urgent attention if any Signs of meningitis discussed.  Pyelonephritis Urgent attention if any Signs of pyelonephritis discussed.
EAR	I have seen your e consult. which ear l/r Is there any rash on the outer ear or behind it?  Is there a discharge?
CHILD	Is baby generally, ok?  is there fever/ irritability/ vomiting?
DENTIST	You will need to contact a Dentist  1.  Your Usual Dentist  2.  The Emergency Dentist: Number via 111
PILL CHECK	Pill check: Info needed  Current pill name  1. Any side effects or concerns?  2. Any smoking? 3. ? Over weight  4. Any headaches or migraines / migraines with auras  5. Any hx/family hx  breast or gynaecological conditions (abnormal smears) 6. Any hx/family hx  thromboembolic conditions (clots legs lungs)
	Suspected DVT If the leg is red hot and painful there could be a clot on the leg This is very dangerous and needs urgent attention either via the walk in centre or the Accident and emergency You may need a special blood test and or a scan